By: Faizan Haq, Executive Editor, Your Bliss Magazine
Not too long ago, in my organization, we were encountering a challenge of anti-communication. Some might wonder what anti-communication is. Just like there is miscommunication, and dis-communication, there is a phenomenon known as anti-communication. In anti-communication, the intended communication effort is replaced with exactly the opposite of what is intended. This is far more severe than miscommunication or we can call it extreme miscommunication. There is only one way of dealing with such a catastrophe. The solution is proactive communication, before one even starts a project the process of communication and the intended outcomes of such communication must be thought out in its entirety.
Proactive communication requires the communicator to provide contextual information enabling all stakeholders to ask critical questions, to clarify the intended outcomes of the process and the results that are intended by the communicator. The most difficult thing is to decide who are the stakeholders. They vary from project to project and process to process. Bringing them all to the same platform where communications are taking place and creating a mindset to understand the project milestones, decision thresholds and protocols of security is a complex undertaking.
The solution is; to Prioritize and Organize Simplify (POS).
Prioritize is what exactly needs to be accomplished to move the project forward. Organize the communication pieces available accordingly including the choice of communication: systems and technological platforms available. Simplify the purpose or attainable objectives, so the stakeholders can be empowered to be independent sources of proactive communication.